Lesson 11 Nonverbal Communication(II)

Cultural Differences in Nonverbal Communication Time Language Space Language

To grasp the importance of role of nonverbal communication in intercultural communication.

Cultural Differences

Silent language /hidden demension: Invisible nonverbal

snapping fingers to call a waiter women hold hands

men embrace

Time Language

Monochronic Time: punctuality and promptness Northern American, Western and Northern European cultures

Polychronic Time:More flexible and human-centered Latin American, African, Arab and most Asian cultures

Brainstorm:

Please come up with as many words or phrases about punctuality as possible.

timely

punctual

on schedule on time

on the minute on the hour well-timed

in time

in good time at the stated time perfect timing

at the appointed time

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Space Language

Body distance and body touch Body bubbles

Interpersonal relationship

Body distance

Touch & Non-touch culture

Cultures of Arabs, Southern and Western Europeans, Jews and Latins Cultures of Americans, Northern Europeans and Orientals

Arabs envelop each other in their breath.Comfortable and desirable

English-speaking countries:Avoid physical contact; If touch accidentally,make an apology.

China and other Asian cultures:In public, a little body touching

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Lesson 12 Nonverbal Communication(III)

Body Language Para-language

To be familiar with the application rules.

Body Language

Kinesics is the non-verbal behavior related to movement, either of any part of the body, or the body as a whole. In short all communicative body movements are generally classified as kinesics. (1)Posture

deep in thinking or in the blues absent-minded or lacking interest attentive and interested US: Comfortable, friendly

Arab/ Thailand: the sole should never be pointed in the direction of another person.

Germany/Sweden/China: a sign of rudeness and poor maners (2)Gestures– point to objects and people US: ok Asia: rude

Japan and Korea:money Tunisian:I will kill you.

Arabs: (a baring of teeth) extreme hostility

Latin American countries and Germany: obscene Nodding the head In north America: up and down:

I agree

In the Middle East Nodding the head down: I agree /up: I disagree Japan: I am listening. Shaking the head

most countries: refusal or disapproval SriLanks, Nepal, and India: agreement Up your Thumbs

Most of the world: good

Australia and Nigeria: “up yours.” Parts of America and Europe: A lift German:The number 1 Japan:The number 5 Sign of telling sb to come closer

Burma: palm downward, fingers moving Filipinos: a quick downward nod of the head

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Germany/Scandinavia: tossing the head back

Arabs: palm upward, opening and closing the hand (3)Facial expressions

Sadness Anger Surprise Fear

Enjoyment Disgust Contempt Sadness

Mediterranean cultures: exaggerate signs of grief or sadness—men crying in public American: suppress the emotions

Japanese: hide expressions of anger, sorrow, or disappointment—laughing or smiling Chinese: control emotions—saving face Smile

American: a sign of happiness or friendly affirmation Japanese: mask an emotion or avoid answering a question Korean: too much smiling a shallow person Thailand: the land of Smiles (4) Eye contact

North Americans: direct eye contact a sign of honesty If not, a sign of untruthfulness, shame or embarrassment

Chinese: avoid long direct eye contact to show politeness, or respect, or obedience Japanese: prolonged eye contact considered rude, threatening and disrespectful. Latin American and Caribbean people: avoid a sign of respect (5) Smell

Filipinos: sensory-information gathering

Americans: feel uncomfortable with natural smells Many other cultures: natural odor is normal

Paralanguage

Voice modulation tempo Silence Final

True or False(20 items for 10 scores)

Translation of euphemisms and proverbs(10) Appropriate or not(10)

Cultural puzzles(2 items for 10 scores) Case study(2 items for 10 scores)

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