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Culture Shock |ÎÄ»¯³å»÷|
Kalervo Oberg
We might almost call culture shock an occupational disease of people who have been suddenly transplanted abroad. Like most ailments it has its own cause, symptoms, and cure.
1 ÎÒÃDz»·Á°ÑÎÄ»¯³å»÷³ÆΪͻȻÖÃÉí¹úÍâµÄÈËÃÇËùµÃµÄÖ°Òµ²¡¡£ºÍ´ó²¿·Ö¼²²¡Ò»Ñù£¬ÕâÖÖ²¡ÓÐÆä¶ÀÌصÄÆðÒò¡¢Ö¢×´ºÍÁÆ·¨¡£
Culture shock is precipitated by the anxiety that results from losing all our familiar signs and symbols of social intercourse. These signs or cues include the thousand and one ways in which we orient ourselves to the situations of daily life: when to shake hands and what to say when we meet people, when and how to give tips, how to give orders to servants, how to make purchases, when to accept and when to refuse invitations, when to take statements seriously and when not. These cues which may be words, gestures, facial expressions, customs, or norms are acquired by all of us in the course of growing up and are as much a part of our culture as the language we speak or the beliefs we accept. All of us depend for our peace of mind and our efficiency on hundreds of these cues.
2 ÎÄ»¯³å»÷ÊÇÒòΪÎÒÃÇʧȥÊìϤµÄÉç»á½»Íù±ê¼ÇºÍ·ûºÅ¶ø²úÉúµÄ½¹ÂÇËù´Ù³É¡£ÕâЩ±êÖ¾»ò°µÊ¾°üÀ¨ÎÒÃÇÓ¦¸¶ÈÕ³£Éú»î¸÷ÖÖÇ龳ʱʹÓõÄÖî¶à·½Ê½·½·¨£ºÓëÈË»áÃæʱºÎʱÎÕÊÖ¡¢¸Ã˵Щʲô£»ÔÚʲôʱ¼ä¡¢ÒÔʲô·½Ê½¸¶Ð¡·Ñ£»ÈçºÎ·Ô¸ÀÓ¶ ÈË£»ÔõÑù¹ºÎºÎʱ¸Ã½ÓÊÜ¡¢ºÎʱ¸Ã¾Ü¾øËûÈ˵ÄÑûÇ룻±ðÈË˵µÄ»°£¬ºÎʱ¸Ãµ±Õ棬ºÎʱ²»¸Ãµ±Õæ¡£ÕâЩ°µÊ¾¿ÉÒÔÊÇÓï ÑÔ¡¢ÊÖÊÆ¡¢Ã沿±íÇé¡¢·çË×Ï°¹ß»òÉç»áÐÐΪ±ê×¼¡£ÎÒÃÇÔڳɳ¤µÄ¹ý³ÌÖлñµÃÁËÕâЩ°µÊ¾£¬¾ÍÏñÎÒÃǵÄÓïÑÔºÍÎÒÃÇËù½ÓÊܵÄÐÅÑöÒ»Ñù£¬ËüÃÇÒѾ³ÉΪÎÒÃÇÎÄ»¯µÄÒ»²¿·Ö¡£ÎÒÃÇËùÓеÄÈ˶¼ÒÀÀµ³É°ÙÉÏǧ¸öÕâÑùµÄ°µÊ¾²ÅÄÜÓµÓÐÄþ¾²µÄÐľ³£¬¹ýÉϸßЧÂʵÄÉú»î¡£
Now when an individual enters a strange culture, all or most of these familiar cues are
removed. He or she is like a fish out of water. No matter how broad-minded you may be, a series of props have been knocked from under you, followed by a feeling of frustration and anxiety. People react to the frustration in much the same way. First they reject the environment which causes the discomfort: a€?The ways of the host country are bad because they make us feel bad.a€? When Americans or other foreigners in a strange land get together to complain about the host country and its people a€¡± you can be sure they are suffering from culture shock. Another phase of culture shock is regression. The home environment suddenly assumes a
tremendous importance. To an American everything American becomes irrationally glorified. All the difficulties and problems are forgotten and only the good things back home are remembered. It usually takes a trip home to bring one back to reality.
3 µ±Äã×ß½øÒ»ÖÖÄ°ÉúµÄÎÄ»¯£¬ÄãËùÊìϤµÄËùÓлò´ó²¿·ÖÎÄ»¯°µÊ¾Ò²¾ÍËæÖ®Ïûʧ¡£´ËʱµÄÄãÍðÈçÒ»ÌõÀ뿪ˮµÄÓã¡£ÎÞÂÛÄãµÄÐÄÐضàô¿ªÀ«£¬ÄãÀµÒÔÉú´æµÄÖ§Öù´Ëʱ¶¼Òѵ¹Ëú£¬´ìÕ۸кͽ¹ÂǸÐÓÍÈ»¶øÉú¡£ÈËÃǶԴËÖÖ´ìÕ۵ķ´Ó¦·Ç³£ÏàËÆ£ºËûÃÇÊ×ÏÈÅųâÁîËûÃDz»ÊʵĻ·¾³£º¡°ÎÒÃÇËùµ½Ö®¹úµÄÉú»î·½Ê½ºÜ²»ºÃ£¬ÈÃÎÒÃǸоõºÜÔã¸â¡£¡±µ±ÃÀ¹úÈË»òÆäËûµÄÍâ¹úÈËÀ´µ½Ò»¸öÄ°ÉúµÄ¹ú¶È£¬¾ÛÔÚÒ»Æð±§Ô¹Ëùµ½Ö®¹ú¼°ÆäÈËÃñʱ ¡ª¡ª ¿ÉÒԿ϶¨£¬ËûÃÇÕýÉîÊÜÎÄ»¯³å»÷Ö®¿à¡£ÎÄ»¯³å»÷µÄÁíÍâÒ»¸ö½×¶ÎÊǻع顣¹ÊÏçµÄÒ»²ÝһľͻȻ±äµÃ¼«ÎªÖØÒª¡£Ò»¸öÃÀ¹úÈ˻᲻ºÏÀíµØÃÀ»¯ÃÀ¹úµÄÒ»ÇÐÊÂÎï¡£ÔÚ×Ô¼º¹ú¼ÒËù¾ÀúµÄÀ§ÄѺÍÎÊÌⶼÅ×ÔÚÁËÄÔºó£¬Ö»¼ÇµÃ¹ÊÏçÃÀºÃµÄÊÂÎͨ³£Òª»Ø¹úÒ»ÌË·½¿É»Øµ½ÏÖʵÖС£
In an effort to get over culture shock, there is some value in knowing something about the nature of culture and its relationship to the individual. In addition to living in a physical environment, an individual lives in a cultural environment consisting of man-made physical objects, social institutions, and ideas and beliefs. An individual is not born with culture but only with the capacity to learn it and use it. There is nothing in a new born child which dictates that it should eventually speak Portuguese, English, or French; nor that he should eat with a fork in his left hand rather than in the right or use chopsticks. All these things the child has to learn. Nor are the parents responsible for the culture which they transmit to their young. The culture of any people is the product of history and is built up over time largely through processes which are beyond his awareness. It is by means of culture that the young learn to adapt themselves to the physical environment and to the people with whom they associate. And as we know, children and adolescents often experience difficulties in this process of learning and adjustment. But once learned, culture becomes a way of life.
4 Òª¿Ë·þÎÄ»¯³å»÷µÄÐÄÀí£¬Á˽âÎÄ»¯µÄÐÔÖʼ°ÆäÓë¸öÈ˵ĹØϵ»áÓÐËùñÔÒæ¡£³ýÁËÀµÒÔÉú´æµÄ×ÔÈ»»·¾³£¬Ò»¸öÈË»¹Éú»îÔÚÓÉÈËÔìµÄÓÐÐÎÎïÌå¡¢Éç»á·çËס¢¹ÛÄîºÍÐÅÑö¹¹³ÉµÄÎÄ»¯»·¾³ÖС£Ò»¸öÈ˲¢·ÇÌìÉú¾ÍÓÐÎÄ»¯£¬¶øÊÇÉúÀ´¾Í¾ß±¸Ñ§Ï°ºÍʹÓÃÎÄ»¯µÄÄÜÁ¦¡£ÐÂÉúÓ¤¶ùµÄÉíÉϲ»´æÔÚÒ»ÖÖÖ»ÐíËû×îÖÕ˵ÆÏÌÑÑÀÓï¡¢Ó¢Óï»ò·¨ÓïµÄ¶«Î÷£¬Ò²²»´æÔÚÒ»ÖÖÖ»ÐíËûÓÃ×óÊÖ¶ø²»ÊÇÓÒÊÖÖ´²æ»òÖ»ÐíËûÓÿê×Ó³Ô·¹µÄ¶«Î÷¡£ÕâЩ¶«Î÷¶¼ÊÇÒªº¢×ÓȥѧϰµÄ¡£ÎÄ»¯Ò²²»ÊÇÓɸ¸Ä¸¸ºÔ𴫵ݸøº¢×ӵġ£ÈκÎÒ»¸öÃñ×åµÄÎÄ»¯¶¼ÊÇÀúÊ·µÄ²úÎ¾¹ýÂþ³¤µÄ¡¢±¾Ãñ×åÒâʶ²»µ½µÄ¹ý³Ì²ÅµÃÒÔ»ýÀÛÐγɡ£º¢×Óͨ¹ýÎÄ»¯Ñ§»áÊÊÓ¦ÖÜΧµÄÎïÖÊ»·¾³£¬Ñ§»áºÍÖÜΧµÄÈË´ò½»µÀ¡£ÖÚËùÖÜÖª£¬ÇàÉÙÄêÔÚѧϰºÍÊÊÓ¦µÄ¹ý³ÌÖо³£Óöµ½À§ÄÑ¡£µ«ÊÇ£¬ÎÄ»¯Ò»µ©Ñ§»áÁË£¬¾Í»á³ÉΪһÖÖÉú»î·½Ê½¡£
People have a way of accepting their culture as both the best and the only way of doing things. This is perfectly normal and understandable. To this attitude we give the name
ethnocentrism, a belief that not only the culture but the race and the nation form the center of the world. Individuals identify themselves with their own group to the extent that any critical comment is taken as a remark which is rude to the individual as well as to the group. If you criticize my country, you are criticizing me; if you criticize me, you are criticizing my country. Along with this attitude goes the tendency to attribute all individual peculiarities as national
characteristics. For instance, if an American does something odd or anti-social in a foreign
country which back home would be considered a purely individual act, this is now considered a national trait. He acts that way not because he is Joe Doaks but because he is an American. Instead of being censured as an individual, his country is censured. It is thus best to recognize that ethnocentrism is a permanent characteristic of national groups. Even if a national criticizes some aspect of his own culture, the foreigner should listen but not enter into the criticism.
5 ÈËÃÇÍùÍùÈÏΪ×Ô¼ºµÄÎÄ»¯ÊÇ×îºÃµÄ£¬ÊÇÉú»îµÄΨһ·½ ʽ¡£Õâ·Ç³£Õý³££¬ÍêÈ«¿ÉÒÔÀí½â¡£ÎÒÃÇ°ÑÕâÖÖ̬¶È³ÆΪ¡°Ãñ×åÓÅÔ½¸Ð¡±£¬¼´Ò»ÖÖÈÏΪ×Ô¼ºµÄÎÄ»¯¡¢ÖÖ×åºÍ¹ú¼Ò¹¹³ÉÊÀ½çÖÐÐĵÄÏë·¨¡£¸öÈËÍùÍù½«×Ô¼ºÓëËù´¦µÄȺÌåµÈͬÆðÀ´£¬Òò´ËÈκÎÅúÆÀµÄÑÔÂÛÔÚËûÃÇ¿´À´¶¼ÊǶԸöÈ˼°ÆäȺÌå²»×𾴵ģºÈç¹ûÄãÅúÆÀÎÒµÄ×æ¹ú£¬Äã¾ÍÊÇÔÚÅúÆÀÎÒ£»Èç¹ûÄãÅúÆÀÎÒ£¬Äã¾ÍÊÇÔÚÅúÆÀÎÒµÄ×æ¹ú¡£±§×ÅÕâÖÖ̬¶È£¬ÈËÃÇÍùÍù°Ñ¸öÈ˵ĹÖñ±¹é½áΪÃñ×åµÄÌص㡣ÀýÈ磬ÌÈÈôÒ»¸öÃÀ¹úÈËÔÚ¹úÍâ×ö³ö¹ÖÒìµÄ»òÓÐã£Éç»á¹«µÂµÄÊÂÇ飬ÔÚÃÀ¹ú¹úÄÚµÄÈËÃÇ»áÈÏΪÕâ´¿Êô¸öÈËÐÐΪ£¬µ«ÔÚ¹úÍâÈ´±»ÊÓΪһÖÖÃñ×åÌØÐÔ£ºËûÄÇÑù×ö²¢·ÇÒòΪËûÊÇÇÇ?¶à¿Ë˹£¬¶øÊÇÒòΪËûÊǸöÃÀ¹úÈË¡£ÔâÊÜÔðÄѵIJ»ÊÇËûÕâ¸ö¸öÌ壬¶øÊÇËûµÄ×æ¹ú¡£Òò´Ë£¬ÎÒÃÇ×îºÃ°ÑÃñ×åÓÅÔ½¸Ð¿´³ÉÊÇÃñ×åȺÌåµÄÒ»¸öÓÀºãµÄÌØÐÔ¡£¼´Ê¹Ò»¸ö¹ú¼ÒµÄ¹«ÃñÅúÆÀÁË×Ô¼ºÎÄ»¯µÄijЩ·½Ã棬Íâ¹úÈËÒ²Ö»Ó¦µ±Ìý×Å£¬¶ø²»Ó¦¸Ã²ÎÓëÅúÆÀ¡£
Once you realize that your trouble is due to your own lack of understanding of other
peoplea€?s cultural background and your own lack of the means of communication rather than the hostility of an alien environment, you also realize that you yourself can gain this
understanding and these means of communication. And the sooner you do this, the sooner culture shock will disappear.
6 ÄãÒ»µ©Òâʶµ½ÃæÁÙµÄÎÊÌâ²¢·ÇÒòΪÒìÓòµÄµÐÒâ¶øÊÇÒòΪ×Ô¼º¶ÔÆäËûÃñ×åµÄÎÄ»¯±³¾°È±·¦Àí½â»òÕßȱ·¦Óë¶Ô·½¹µÍ¨µÄ·½Ê½£¬Äãͬʱ¾Í»áÒâʶµ½Äã±¾ÉíÄܹ»Á˽âËûÈ˵ÄÎÄ»¯£¬²¢Äܹ»ÕÆÎÕÄÇЩ½»Á÷µÄ·½Ê½¡£ÄãÔ½Ôç×öµ½ÕâÒ»µã£¬ÎÄ»¯³å»÷¾ÍÏûʧµÃÔ½¿ì¡£
The question now arises, what can you do to get over culture shock as quickly as possible? The answer is getting to know the people of the host country. But this you cannot do with any success without knowing the language, for language is the principal symbol system of
communication. Now we all know that learning a new language is difficult, particularly to adults. This task alone is quite enough to cause frustration and anxiety, no matter how skillful language teachers are in making it easy for you. But once you begin to be able to carry on a friendly
conversation with your maid, your neighbour, or to go on shopping trips alone, you not only gain confidence and a feeling of power but a whole new world of cultural meanings opens up for you.
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You begin to find out what people do, how they do it, and what their interests are. People usually express these interests by what they habitually talk about and how they allocate their time and money. Once you know this value or interest pattern it will be quite easy to get people to talk to and be interested in you.
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At times it is helpful to be a participant observer by joining the activities of the people, to try to share in their responses, whether this be a carnival, a religious ritual, or some economic activity. Yet the visitor should never forget that he or she is an outsider and will be treated as such. He or she should view this participation as a role playing. Understanding the ways of a people is essential but this does not mean that you have to give up your own. What happens is that you have developed two patterns of behavior.
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