Praise and encouragement also makes employees more likely to work hard and stay in their jobs. In this way the business companies can save the cost of finding new employees. A third of 1,000 workers surveyed by a consulting firm said they did not get thanked at all when they did well—and a further third said they were not thanked enough. In both cases, staff said they felt undervalued, meaning they were less likely to exert themselves and were more likely to look for employment elsewhere.

The result of the survey shows that there would be around ￡52 billion loss in productivity if the employees felt less appreciated. According to the firm, praising staff has the same positive effect as a 1 per cent pay rise—and works out much cheaper for bosses. Three out of four employees said that regular acknowledgement by their bosses was important to them, but only a quarter said they were actually given as much praise as they felt they needed.

The survey found that those in bluecollar and manual jobs were less likely to be given any recognition for doing well. But it seems that they most need such praise. In regional terms, Scottish staff felt most undervalued. Four out of ten workers said they were never thanked and eight out of ten said they would like more praise. However, workers in the NorthEast are less impressed by being praised by the boss, as only 69 per cent said they felt the need to be told “well done” regularly. Older employees and women need the most reassurance, according to psychologist Averil Leimon. She said that words of praise did more than creating a pleasant place to work—they could even promote profits.

(1).

The survey indicates that politeness could save businesses a huge amount of

money every year because .

(A). politeness makes employees expect pay rise

(B). politeness is less likely to make staff work harder (C). politeness helps employers find proper employees

(D). politeness helps employers reduce the cost of staff employment

答案：D

(2).

Workers doing well but not getting thanks from their bosses will probably .

(A). leave for jobs elsewhere

(B). work harder to get praise from their bosses (C). exert themselves in their work to get pay rise (D). work harder to get encouragement from their bosses

答案：A

(3).

According to the survey, of the employees believed they were praised as

much as expected.

(A). 25%

(4).

The survey shows that those who do not pay much attention to praise are .

(A). staff from Scotland (B). workers in NorthEast (C). older and women employees (D). older and women employees

答案：B

(5).

It can be concluded from the passage that .

(A). bluecollar employees are expecting more pay rise (B). pleasant workplace could promote business profits (C). pay rise is an important motivation for manual workers (D). words of praise could possibly increase business profits

答案：D

3. A centuriesold tradition, illustrated in a modern childrens book, links the

sweetness of honey with the joy of learning to read.

“The grandpa held a jar of honey so that all the family could see. He then dipped a spoon into it and put some honey on the cover of a small book. The little girl had just turned five.

‘Stand up, little one,’ he asked the girl softly.‘I did this for your mother, your uncles, your older brother, and now you!’ Then, he handed the book to her.‘Taste!’

She touched the honey with her finger and put it into her mouth. ‘Whats that taste?’ the grandpa asked. The little girl answered,‘Sweet!’

Then all of the family said in a single voice,‘Yes, and so is knowledge, but knowledge is from the bee that made that sweet honey, you have to go after it through the pages of a book!’

The little girl knew that the promise to read was at last hers. Soon she was going to learn to read.”

This is the beginning of a profoundly moving childrens book entitled Thank You,

Mr.Falker.In this book, Patricia Polacco writes of her own passion to read, inspired

by the honey on the book. It wasnt until fifth grade that she met her beloved teacher who provided the hlep that she needed to finally unlock the magic of the written word.

Reading this book,we are in fact acquainted with some enduring traditions of child education that stress the importance of verbal capacity at a very early age.

The child learning to read is admitted into a collective memory by way of books. And with the printed words that are active with meaning, the child becomes acquainted with a common past which he or she renews, to a greater or lesser degree, in every reading. Much as the author of the book Thank You, Mr. Falker puts it,“Almost as if it were magic, or as if light poured into her brain, the words and sentences started to take shape on the page as they never had before?And she understood the whole thing?Then she went into the living room and found the book on a shelf, the very book that her grandpa had shown her so many years ago. She spooned honey on the cover and tasted the sweetness?Then she held the book, honey and all, close to her chest. She could feel tears roll down her cheeks, but they werent tears of sadness—she was happy, so very happy.”

(1).

The girl who tasted the honey on the book was .

(A). nearly six years old (B). less than five years old (C). more than six years old

(D). a little more than five years old

答案：D

(2).

It can be inferred from the passage that .

(A). the girls mother and uncles were good scholars

(B). Mr.Falker helped Patricia Polacco write her book for children (C). the honeyonthebook tradition has been practised for many generations (D). the girl who tasted the honey on the book writes the book Thank You, Mr.

Falker 答案：C

(3).

The book entitled Thank You, Mr. Falker is about .

(A). the early life of Mr. Falker

(B). Polaccos early experience with reading (C). the magic power of written words on children (D). how the honey on the book makes children feel happy

答案：B

(4).

The main purpose of this passage is to .

(A). introduce a “profoundly moving”childrens book (B). tell that childrens verbal capacity is very important (C). show that words are magic and they make children happy

(D). show how the girl who tasted the honey on the book grew into a writer

答案：A

(5).

The last paragraph implies that the happiness of the little girl came from