hours to graduate from high school. In some high schools in

Washington State, for example, students must complete 60 hours of community service to receive a diploma. CONDITIONS OF PARTICIPATION Contribution of service is a condition of enrollment in some programs. Most commonly, parents may be required to serve for their child to be enrolled in a school or sports team. COLLEGES Though technically

not a requirement, many colleges make community service an

unofficial requirement for acceptance. However, some colleges prefer work experience over community service, and some require that their students also participate in community service in order to graduate.

操作提示：通过题目中的下拉选项框选择恰当的词语补全句子。 I {community service; educational institutions; volunteer in; sense of; the benefit of; are asked to; strengthen; citizenship

requirement} our community because a great impact can be made on others' lives through simple actions.

2. {community service; educational institutions; volunteer in; sense of; the benefit of; are asked to; strengthen; citizenship requirement} programs or activities are seen as opportunities for experiential learning.

3. Sometimes the government asks its people to serve their communities to meet the {community service; educational institutions; volunteer in; sense of; the benefit of; are asked to; strengthen; citizenship requirement}.

4. Community service can be defined as a service

that is performed for {community service; educational institutions; volunteer in; sense of; the benefit of; are asked to; strengthen; citizenship requirement} the public.

5. Community service is a commitment. A person must

want to do it with good intentions and not because they {community service; educational institutions; volunteer in; sense of; the benefit of; are asked to; strengthen; citizenship requirement} do so.

标准答案：子问题 1：volunteer in; 子问题 2：community service; 子问题 3：citizenship requirement; 子问题 4：the benefit of; 子问题 5：are asked to

题目21：二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）

DOOR-KNOCKING

Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface. BEFORE YOU GO OUT

◆ BEGIN WITH A DOOR HANGER Try leaving a door hanger two days before you go door-knocking. It should briefly

describe the project and say that someone will be around in person. ◆ WEAR AN OFFICIAL NAME TAG Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller. ◆ HAVE PEOPLE KNOCK THEIR OWN BLOCKS The easiest way to do door-knocking is to try your local area first.

Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.

◆ FIND A GOOD EXCUSE TO DOOR-KNOCK A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door? WHEN YOU GO OUT

◆ WHEN TO GO AND WHAT TO DO FIRST The best times to knock are usually Saturdays. On other days, after

dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.

◆ STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITS Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you've already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If

possible, get a donation, a signature, or a promise.

◆ RECORD CONTACT INFORMATION ON THE SPOT Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won't remember them later!

操作提示：通过题干后的下拉框选择题目的正确答案。 1.Why does the author say that door-knocking has become a lost art? {A; B; C}

A. It is not effective, no one will take this method any more. B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people's lives

C. It isvery difficult to do door-knocking，no one knows how to do it now.

2. Which step should be firstly taken when you try door-knocking? {A; B; C}

A. Find a good excuse to door-knock B. Wear an official name tag C. Leave a door hanger

3. What does the underlined phrase “on the spot” mean? {A; B; C}

A. without delay B. at some place C. in a difficult situation

4. Which time is not appropriate for door knocking? {A; B; C} A. Saturday afternoon. B. Monday morning. C. Thursday evening.

5. Who will receive pleasant reception when they try door-knocking? {A; B; C}

A. A stranger who is not living in this community and gives no notice for his/her visit.

B. An offensive acquaintance who comes at any time. C. A neighbor who does good preparation and has significant project to introduce.

标准答案：子问题 1：B; 子问题 2：C; 子问题 3：A; 子问题 4：B; 子问题 5：C

国开大学04019管理英语3形考任务7

参考答案说明：如果课程题目是随机的，请在题库中逐一搜索每一道题的答案

题目1：—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them.

—Right, of course.___________________: