第1章 单元测试
1、How many chapters are included in the course?
答案：16 2、This course aims to develop students’ proficiency in the use of English knowledge and skills in a wide range of business environments.
答案：对
3、This course is designated for undergraduate English majors.
答案：错
第2章 单元测试
1、What are the basic elements in a resume?
答案：one’s personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so on
2、Which of the following should NOT be highlighted in your self-introduction?
答案：your hobbies
3、In the mode of “STAR”, the letter”S” stands for . 答案：Actions
4、When you are asked “why do you apply for this post?” in the job interview, the interviewer is actually asking about _. 答案：your career planning
5、Which of the following should you do in the job interview?
答案：We should know about the company or post applied as much as possible.
6、In the mode of “STAR”, the letter “A” stands for ____.
答案：Actions
7、Which of the following is NOT a frequently-asked question in the job interview?
答案：What are your hobbies?
8、During the job interview, we can ask the interviewer directly our future salary or promotion since we are really interested in it.
答案：错
9、Don’t speak with too much facial expression and too many gestures in the job interview.
答案：Lord Byron
10、Use some secular, free language instead of formal language to introduce yourself.
答案：错
第3章 单元测试
1、If the ownership of the companies is not open to the public, we call them closely held companies.
答案：对
2、Subsidiary refers to a company that is owned or controlled by another larger company, i.e. parent company.
答案：对
3、A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.
答案：对
4、A job title is a term that describes in a few words or less the position held by an employee.
答案：对
5、Financial department is responsible for delivering goods to the customers. 答案：错
6、Human Resources Managers are responsible for cultivating, training, retaining, and compensating human talent.
答案：对
7、“2Ls” refer to Language competence and Learning competence.
答案：对
8、“4Cs” refer to Critical thinking competence, Creative competence, Cultural competence and Collaborative competence.
答案：对 9、The following statements are usually related to cultural competence except______.
答案：Discriminates against some individual or group.
10、The following statements are usually related to collaborative competence except______.
答案：Is not willing to learn from others
第4章 单元测试
1、You can make your business call . 答案：during the working hours
2、When answering the phone, you should not say: “__.”
答案：Who are you?
3、When taking a message in a business call, the caller should leave some basic information except _.
答案：0
4、When making a call, sometimes there will be something wrong with the phone or telephone line. Which of the following expressions is not right when expressing the problems?
答案：The phone is in order.
5、When asking for someone during the business call, you should not say: “.”
答案：6A
6、When making a call, sometimes there will be something wrong with the phone or
telephone line. At this moment, you can NOT say:
答案：Would you like to leave a message?
7、You should try to speak as loud as possible on the phone so as to make yourself heard clearly.
答案：错
8、In business calls if the person you want is not available, try to leave a message as detailed as possible.
答案：错
9、Usually a business call should not be longer than 3 minutes.
答案：对
10、During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.
答案：对
第5章 单元测试
1、Contact can be as simple as sending everyone a friendly reminder through office e-mail, phone calls, or a post card reminder through the mail.
答案：对
2、As a chairperson, before holding a meeting, you should also decide who should attend and what the purpose of the meeting is.
答案：对
3、It is ok that you begin a meeting five to seven minutes after it was scheduled. 答案：错
4、It is not necessary to stick to the agenda during the meeting.
答案：错
5、We should respect different views during the meeting.
答案：对
6、A well-planned agenda, posted ground rules, and using a bin can help meeting run effectively.
答案：对
7、The relaxing atmosphere is not good for the meeting to be productive.
答案：错
8、You needn’t use a consistent format when taking minutes.
答案：错
9、You should list all outcomes in the minute.
答案：错
10、A well-planned agenda, posted ground rules, using a bin and __ are the four most important keys to running the effective meetings.
答案：This old friend of John’s
第6章 单元测试
1、If your business trip is not necessary, it can be replaced by some alternatives.
答案：对
2、Making a positive and honest declaration can help you free from security check.
答案：错
3、Every country has specific regulations on the items to be carried in and out of the country.
答案：对
4、If it’s your first time to enter a country, you’d better know the relevant rules of declaration in advance.
答案：对