? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.

? Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together. 操作提示：正确选T，错误选F。

1. Team building event is traditionally related to playing games at resort. T

2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. F

3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. F 4. Ice breaking motivates team members compete with each other. F

5. A good teamwork culture enables individuals make more efforts together. T 第二套

一、选择填空题（每题10分，共5题） 题目1

— I am sorry for what I have said to you.

选择一项：

C. Don't think any more about it. 题目2

— Could I borrow your iPad for a few hours? 选择一项：

B. Sure, here you are. Enjoy your time. 题目3

Regular and concrete feedback is important ______ who is not performing up to her potential. 选择一项：

B. when dealing with a worker 题目4

Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute. 选择一项： B. viewed 题目5

In high school, I am equally comfortable______as a member of a team and independently. 选择一项： B. working 题目6

二、阅读理解：根据文章内容，完成选择题（共50分）。 A Teamwork Game

A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.

In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.

Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity. In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”

Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.

操作提示：通过题目后的下拉选项框选择正确答案。 1. This team building event was aimed at

B. making the team members know how to share information or solutions and cooperate with each other

2. This event was held in A. a self-service restaurant

3. About how many team members were out of the second round of the activity? C. 5.

4. Which statement below is correct?

C. In the third round, everybody had their own balloon with help from others within 2 minutes. 5. What was the event going to teach these employees?

A. Sharing and cooperating with other team members is more efficient when they are working together. 单元自测 4 第一套

一、选择填空题（每题10分，共5题） 题目1

—Can I get you a couple of tea? 选择一项：

A. That's very nice of you 题目2

— Do you mind if I use vouchers to spend in a restaurant? 选择一项：

B. Not at all. Go ahead. 题目3

The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff. 选择一项： C. excels 题目4

______ clearly communicate with and actively listen to employees is essential to improve their performance. 选择一项： C. Being able to 题目5

All the team members tried their best. We lost the game, _________. 选择一项： A. however 题目6

二、听力理解：听录音，判断正误（共50分）。 请听录音：

操作提示：正确选“T”，错误选“F”。

1. Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning. F

2. Brad from human resources supports Scott's idea. T 3. Carlotta is the manager of HRD. F

4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things. F