一、短语、句子。（20分） （一）英译中（10分）
1.laundry service ______________ 2.Front Office Department________________
3.I'm at your service. _____________________________ 4.House keeping. May I come in? __________________________
5.We are looking forward to seeing you. _______________________________ （二）中译英（10分）
1.客房部 ___________ 2.铺床__________________
3.我现在要退房。____________________________
4.行李员会带您到房间。 _______________________________ 5.您有预订了吗？ _______________________________ 二、单项选择题（40分。）
1、Good morning. _______ I help you?
A、Would
B、Must
C、May
D、Am
A. see B. saw C、seeing A. with B. of C、by
D、sees
D、for
8.I'm afraid we are fully booked _______ the 5th. 9.Do you want to pay _____ or _____ credit card.
A. in in B. by by C、by in D、in by 10.The porter will show you _______ your room. A. with B. to C、by A. with B. on C、at
D、for
11.My flight will leave ______ 6 pm today.
D、for
D、taking D、to help
12.The hotel is full and there is someone ________ your room. A. take B. To take C、takes 13.Let me _______ you with your luggage. A. help B. helping C、helps 14.May I _________ the curtain?
A. draw B. Turn on C、turn off A. With B. On C、By
D、look
D、make up
15.______ the way, how long will it take to clean the room?
D、For
D、make up D、starching
16.Can you __________ the air conditioning? A. draw B. Turn on C、turn off 17.Do you want these shirts to be ________? A. starch B. starches C、starched 18.Let me help you _______ your luggage? A. by B. with C、on
D、of
2、I would like to _________ a room, please.
A．order B、book C、see 3. It’s very kind __________ you to help me. A．of B、to C、by
D、for D、for
4. What’s the ________ for a double room?
A. right B. rate C、money
5. I would like to book a double room ________ bath.
A. with B. of C、by A. fill in
D、for
D、fill for
6.Excuse me, sir. You need to ________ the form.
B. fill on C、fill of
7.We are looking forward to __________ you.
19.I hope you will _______ a morning call at 7:00.
A. arrange B. arranges C、arranged D、making 20.I'll ask a porter to _________ your luggage.
A. take care B. take care of C、take care off 三、连线题（每题2分,共10分）
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D、look
1．May I look at your passport,please? A. I’m from England. 2. Where do you come from? B. Sure.
3. May I have your name,please? C. On Octorber 5th. 4. When are you leaving? D. Jim Brown.
5. Do you have a booking here? E. Yeah, I booked a single
room days ago.
四、补全对话 （10分）
a. Could I keep the room until 4:30 pm? b. No problem.
c. This is Mr Collins from Room 502. d. Could you help me with my luggage? e. They have booked the 5th floor.
A: Good morning, Front Desk. May I help you? B: Good morning. __________ A: Yes?
B: My train will leave at 5 o’clock tomorrow afternoon.__________ A: Just a moment, please. ? I’m sorry, sir. There is a large meeting tomorrow._________ I hope you can understand. B: Yes, I do understand._________
A: __________ A porter can take care of it. B: Thank you.
五、阅读（20分）
Americans like to travel on their yearly holiday. Today, more and more travelers in the United States are spending nights at small houses or inns
instead of hotels. They get a room for the night and the breakfast the next morning.
Rooms for the night in private (私人) homes with breakfast have been popular with travelers in Europe for many years. In the past five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these America’s bed-and-breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are much larger. Some inns do not provide telephones or televisions in the rooms, others do.
Staying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less. Staying at an inn is almost like visiting someone’s home. The owners are glad to tell about the areas and the interesting places to visit. Many vacationers say that they enjoy the chance to meet local families.
1. Americans like to take to a holiday trip____.
A.every year B.every season C.every month D.twice a year 2.Nowadays more American travellers prefer spending nights at______. A.big hotels B.colleges and universities C.their relatives’ homes D. small houses and inns. 3.According to the passage，which of the following is true?
A.Travellers can get breakfast and lunch at small houses or inns. B.There are only a few rooms in all kinds of small inns. C.In some inns travellers can's watch TV in the rooms. D.It is more expensive to spend nights in private homes.
4.Rooms for the night in local families have been popular in ____for many years. A.Asia B.Europe C.America D.Africa
5.Many of these America’s bed-and-breakfast inns are __________. A.old buildings B.new buildings C.tall building D.small house
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Rossiya Hotel
I read an article in the newspaper yesterday that the Hotel Rossiya in Moscow is the largest one in the world. It is a 12-story building that has 3,200 rooms. It can accommodate 6,000 guests. It has 15 restaurants and 93 lifts. About 3,000 people work in the hotel. The ballroom is known as the world’s largest. Furthermore, there is a 21-story “Presidential tower” in the central courtyard. Local residents are not allowed to live in the hotel. Foreigners are charged 16 times more than the usual very low rate charged to Russian officials.
6. Which is the largest hotel in the world? A. Hilton Hotel
B. Trade Hotel
C. the Great Wall Hotel D. Rossiya
7. How many people can this largest hotel accommodate at one time?
A. 3,200 B. 6,000 C. 930 D. 3,000
8. How many people work in this largest hotel?
A. 3,200 B. 6,000 C. 930 D. 3,000 9. Which part of the hotel is known as the largest in the world? A. The Presidential tower. B. The Central courtyard. C. The Ballroom. D. The Suite.
10.Foreigners have to pay __________ more than the usual rate Russian officials pay.
A. 16 times B. 21 times C. 12 times D. 6 times
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