询问访客身份： May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？ Could you tell me what company you are representing? 能告诉我您代表什么公司吗？
如果碰到了老朋友可以说： What brings you here? 是什么风把你吹来了？ 询问是否预约，来访目的？ Do you have an appointment? 约好了吗？ Would you give me your business card? 请给我您的名片好吗？ And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？
让客人稍候片刻： I'll see if he is available. 请让我看看上司是否方便。 Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 给客人倒茶，礼貌待客： Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖) 带客人去见经理： Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。 Mr. Chen is expecting you. I'll tell him that you're here. 陈
先生正在等你。我去告诉他你已到。 Would you come this way, please? 请随我这边来。 婉言拒绝客人来访：
Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着，请问您的事情很紧急吗？ He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。请留下你的名片好吗？
一定要为自己争取机会： I'll take just a few minutes of his time. 我只要占用他几分钟的时间。 I'd prefer to explain that to him directly. 我想我最好还是我领你去，以免你迷路。 接待（2）
在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了： 安排各种活动： The tea party begins at 7 o'clock. 茶话会在7点开始。 How's the party, Mr. Taylor? 晚会如何，TAYLOR先生？ The ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。 Our General Manager can't be here today, so I'm speaking on his behalf. 我们
的总经理今天不能到会，因此由我代表他讲话。 We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一番。 Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看？ What would you like to do this morning?There is nothing scheduled before lunch. 上午你想干什么？中饭前日程表上没有活动安排。 Is there anything planned for tonight? 今晚有什么安排？ Have you anything in mind you'd like to do? 你是不是已有打算。 We'll visit a school in the afternoon as you proposed. 按你的提议，下午我们去参观一所学校。 I think it'd be better for me to take you there so that you won't get lost. 我想最好还是我领你去，以免你迷路。
在各项活动结束后与客人送别，首先告诉他启程的车票已经安排好了： We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20. 我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。 欢迎下次再来： If you would be kind enough to let me know in