史上最全亚马逊邮件模板
亚马逊常用模板
亚马逊卖家发货到达时间邮件模板
Dear ___,
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest. Best regards
回复买家询问物流情况的邮件模板
Dear ___,
Thanks for your message. Hope you are great.
Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).
International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.
Your understanding will be highly appreciated.
卖旺--360°跨境服务集散地 www.sellerwant.com
Best regards
先填单,漏发货后，向客人解释的邮件模板
Dear ___,
Thank you so much for your great support and sorry for keeping you waiting.
We checked the tracking information found there is no update information as you said.
We will contact the post office to find out the problem.
We wonder would you still want the item, if yes, inform us the size and we will resend you asap.
If not, we will make you the full refund. Waiting for your reply.
Any inconvenience hope your kind understanding. Best regards
产品发货后，客户提出要换货的回信邮件模板
Dear ___,
Thanks for contact with us.
卖旺--360°跨境服务集散地 www.sellerwant.com
Sorry to tell you that the item have been dispatched, and we can't change it for you now .
We knew you receive it and it is not suitable for you.
To express our apologize, we provide few suggestion following by: 1. We will arrange a suitable replacement for you for free 2. We can refund full price for you.
Which one do you prefer?
Sorry for all inconvenience it led to. Looking forward to your reply. Sincerely,
亚马逊卖家邀feedback的邮件模板
Dear----
Thank you for your purchase! Order id_______________.
I am writing to concern whether you have receive your item. Are you satisfied with our product and service.
If you have any question with your order,please contact with us.
卖旺--360°跨境服务集散地 www.sellerwant.com
We would try our best to solve it.
If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:
Thanks in advance. We will really appreciate with it. Have a nice day! Best regards
买家要求退货，卖家回信邮件模板(自发货)
Dear----
Thank you for contacting us regarding your inquiry.
We found your return request. Could I know the reason why you want to refund?
Are there any issues of our product?
If yes, could you sent the photo of the issues thus we can help you better and submit to QC.
Will it be possible to give new one as a compensation?
Or how about we make you a partial refund as a way to make up for this?
卖旺--360°跨境服务集散地 www.sellerwant.com
Looking forward to your reply soon. Best regards
客户询问货物的tracking number的回信邮件模板
Dear————,
Thank you for contacting us regarding your inquiry.
Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.
Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us. Best regards
索取Review模板
Dear————,
My name is X and I am the owner of [Your Amazon Store Name]. I want to
卖旺--360°跨境服务集散地 www.sellerwant.com