首都文明单位测评体系
2014
年测评重点操作手册
首都精神文明建设委员会办公室
2014年6月
目 录
1.说 明·············································································(2) 2.测评汇总表·········································································(5) 3.材料审核测评表····································································(12) 4.实地考察测评表····································································(16) 5.问卷调查测评表····································································(21) 6.首都文明单位调查问卷(2014年)·····················································(23) 7.征求相关部门意见测评表····························································(28) 8.名词解释··········································································(30)
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说 明
一、首都文明单位测评体系总分为100+10分，其中基本指标100分，特色指标10分。
二、首都文明单位测评由各区县、系统文明委负责。测评采用以“材料审核”、“实地考察”、“问卷调查”和“征求相关部门意见”四种方法为主，以“听取汇报”作为补充，整体评价后予以赋分。
（一）材料审核：总分为50+10分，其中基本指标50分，特色指标10分。申报单位须依照测评内容与2014年测评重点提供相关材料，供测评人员审核。
1．按照年限提供材料：年度类材料、统计数据类材料需提供近两年（不含当年）的，活动类材料需提供近三年（含当年）的；《材料审核测评表》中有明确年限规定的，则按规定提供。
2．待审材料以原始资料为主，如会议记录、规章制度、正式文件、简报信息、影像资料等。 （二）实地考察：由测评人员到申报单位工作场所实地查看相应工作落实情况，如是否有“道德 讲堂”固定场所、是否有“遵德守礼”文明提示牌等；对于窗口服务单位，通过暗访形式，对服务环境、服
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