财务部门作业指导书 目 录
第一节 质量目标┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅4 第二节 部门概述┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅5 第三节 部门组织结构图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅6 第四节 岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅7 一、财务经理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅7 二、会计主管岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅8 三、日审岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅9 四、总出纳岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅10 五、夜审员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅10 六、往来会计岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅11 七、收银主管岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅12 八、收银领班岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅13 九、餐厅及娱乐部收银员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅14 十、采购主管岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅14 十一、物品采购员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅15 十二、食品采购员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅16 十三、成本主管岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅17 十四、成控员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅17 十五、验收员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅18 十六、仓管员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅19 十七、文员兼资产管理员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅20 第五节 工作流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅21 一、资金管理程序┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅21 二、日审员日间审核流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅24 三、营业款上交流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅25
四、采购流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅27 五、验收流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅29 六、餐厅娱乐收银员标准作业程序┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅30 七、盘点流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅33 八、资产管理流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅34 九、维修流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅35 十、夜审流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅36 十一、报损流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅41 十二、挂账申请流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅43 十三、仓库发货程序┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅43 十四、应收工作流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅45 十五、宴请流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅47 十六、紧急开仓流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅48 第六节 管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅49 一、收银工作纪律┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅49 二、财务收支管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅50 三、账单发票的管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅52 四、备用金管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅54 五、档案管理方法┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅55 六、采购员工作制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅56 七、库房管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅57 八、账单管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅59 九、资产管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅59 第七节 部门资产明细┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅61 第八节 运转表格或质量记录┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅63
第1章 质量目标
财务部作为正常运转的支持部门.质量目标为： 应收账款回款率＞80% 财务报表准确率＞99% 入库物品合格率＞98% 库存积压率＜5%
资金收付准确率＝100%
第2章 部门概述
财务部是本酒店的后勤保障和核心管理部门.掌握着本酒店的经济命脉。其主要任务是：贯彻执行国家有关财经法规与制度.根据董事会要求并结合本酒店实际情况编制年、季、月财务计划及预算.充分、合理利用能源.做好日常活动中的成本和费用的控制.保护酒店财产、利益的安全与完整。
财务部共划分为四个分部：会计部、收银部、成本控制部、采购部。
会计分部：主要进行账务处理.记录酒店的运作轨迹。包括：积极筹措、合理分配、有效使用资金。及时核算与监管本酒店财务状况、经营活动、经营成果和利润.为总经理及董事会提供准确可靠的会计信息。监控酒店的运营方针.加强财务分析.考核各项指标执行情况.总结经验、发现问题、促进管理。
收银分部：主要是保障酒店收入的完整回收.保证对客服务质量.是酒店对外的形象窗口. 成本控制分部：主要对各种物资的成本核算与控制.监督检查物资的使用保管情况.提高企业物资的利用.节约费用、降低成本、增加利润。降低企业库存.严把质量关。
采购分部：保证企业运转的物品及时购买.不断开拓货源供应.努力降低采购成本.保障采购质量。