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Directions: this part is to test your reading ability. There are 5 tasks for you to fulfill.
You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
Directions: After reading the following passage, you will find 5 questions or
unfinished statements, numbered 21 to 25. For each question or statement there are 4 choices marked A), B), C) and D). You should mark the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
When you speak on the telephone，you cannot use your facial(面部的)expression，eye contact and gestures to help communicate your message．Your voice must do the job．
A good voice is pleasant to listen to because it communicates a positive message．Keep in mind the following qualities of a good voice：
Speak in a voice neither too loud nor too soft．Speak louder when giving important information．
Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it．Keep in mind that as you speak the other person may be taking notes．
Pronunciation is the correct way to say a word．To avoid mispronouncing(读错音)words，you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them．
People with an accent unlike yours may not understand your pronunciation of some words．You also may not understand the pronunciation of some of their words．In these cases, careful pronunciation is very important for effective communication.
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You may need to repeat or spell words that are unusual or easy to be misunderstood．
21．When speaking on the phone, the essential factor for successful communication is your_______.
A) voice B) gesture C) eye contact D) facial expression
22．To give important information，a person speaking on the phone should_______. A) keep a pleasant manner B) use familiar words C) lower the voice D) speak louder
23．The speaker is advised to speak slowly in order to help the listener to_______. A) remember some words B) repeat the information C) check the message D) take some notes
24．To avoid mispronouncing unfamiliar words，you are advised to _______. A) check them in a dictionary B) pronounce them loudly C) use other words instead D) ask others for help
25. Speakers sometimes need to spell some words to help listeners to understand_______.
A) long sentences B) unusual words C) difficult questions D) important expressions Task 2
Directions: This task is the same as task 1. The 5 questions or unfinished statements are numbered 26to 30.
The first aid(急救)you learn from a course is not quite like reality．Most of us feel afraid when dealing with “the real thing”. By overcoming these feelings, we are better able to use the first aid to cope with the unexpected． Doing your part
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First aid is not an exact science，and is thus open to human error．No matter how hard you try，the casualty(伤者)may not respond as hoped．Some conditions might lead to death，even with the best medical care． Giving care with confidence
The casualty needs to feel protected and in safe hands．You can create an air of confidence and safety by：
·being in control，both of yourself and the problem； ·acting calmly and reasonably；
·being gentle，but firm，with your hands，and speaking to the casualty kindly，but hopefully． Building up trust
Talk to the casualty throughout your examination and treatment(治疗)． ·Explain what you are going to do．
·Try to answer questions honestly to reduce fears as best as you can．If you do not know the answer，say so．
26．When we deal with the real cases of first aid，we often feel _________. A) safe B) afraid C) excited D) confident 27．“First aid is?open to human error”in the second paragraph means_________. A) there are never failures in first aid B) medical care in first aid is essential C) human mistakes are possible in first aid D) first aid is widely applied to accidents
28．An air of confidence and safety is important in giving first aid because the casualty
needs to feel to be_________.
A) in control B) comfortable C) in safe hands D) gentle but firm
29．Which of the following can be a way to build up the casualty’s trust?
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A) To answer their questions honestly．
B) To use as much medicine as possible． C) To avoid saying no to their questions． D) To provide them with the best treatment． 30．The best title for the passage could b_________.
A) Importance of Giving First Aid B) Advice on Giving First Aid C) Future of First Aid D) Types of First Aid
Task3
Directions: The following is an instruction of writing a trip report. After reading it,
you should complete the information by filling in the blanks marked 31 through 35 in not more than 3 words in the table below
Car Rental(租赁)
Faster Reservations(预定)and Rental Fees
Simply provide your Hertz Club number to speed up the reservation process．And at over 50 locations in the U．S．and Canada go to Hertz Club Express counters for faster service． Reduced Rates and Special Offers
Members may receive a special rate on rentals in the U．S．，Canada and Europe，and receive a special rate on child seat rentals． Reserve Specific Brand(品牌)and Model
At 24 major U．S．airport locations．you can choose the brand and model for your weekly and weekend rentals．Only Hertz Club lets you reserve a specific brand and model．1ike the Ford Mustang．So the car you want is the one you get．Just book your reservation on www.hertz.com, or by calling 1—800-654—3131．
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Car Rentals Way to speed up reservation：by providing your __31_____ Special rates offered to Hertz club members： 1 ) on car rentals in the U．S．， 32 ; 2) on 33 rentals Places for reserving a specific brand and model：at 24 major 34 Ways of booking：through the Internet or by 35 Task4
Directions: The following is a list of terms used in railroad services. After reading it,
you are required to find the items equivalent to ( 与……等同) those given in Chinese in the table below. Then you should put the corresponding letters in the brackets on the Answer Sheet, numbered 36 through 40.
A ---- courses taken B ---- current address C ---- date of birth
D ---- educational background E ---- email address F ---- health conditions G ---- hobbies and interests H ---- ID card No. I ---- in-job training J ----- job objective K ---- permanent address L ----- marital status M ---- part-time jobs