- 1 -
荆州职业技术学?/p>
《餐饮服务英语?/p>
课程教案
餐饮连锁经营与管?/p>
专业
班级
SK1406
教师
魏群
授课时间
2015
?/p>
4
?/p>
28
?/p>
教学课程
Topic 4
Service during the Meal
学时
2
教学
目的
1. learn some words and phrases: take away, complete, bill;
2. learn how to serve during the meal.
教材
分析
?
?/p>
Sentence pattern and Language Points
?
?/p>
learn how to serve during the meal
教学
方法
Talking, Speaking
教学
手段
多媒?/p>
教学
?/p>
程?/p>
教学
设计
及时
间分
?/p>
导入新课
?/p>
10m
?/p>
一?/p>
Helping to Order Dishes
二、新课内容与教学步骤
?/p>
15m
?/p>
用餐服务基本应对
1
、客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问?/p>
以上菜了吗??/p>
a. Excuse me, sir/ma
?/p>
am. May I serve the dishes now?
b. Would you like us to serve the dishes now?
2
、上菜品前,清晰正确报出菜名,如有配料也应报名“您好!
这是„„,
请慢用!
?/p>
如为特色菜,
应做相应的介绍和说明?/p>
e.g. This is the roast suckling pig collection. The
castor sugar and chutney are for it. Please enjoy it.
如果需要分菜,先询问客人“请问是否需要分?/p>
/
分一分这
条鱼?/p>
e.g. Excuse me, sir/ma
?/p>
am. May I separate the dish
for everyone?
Would you like to separate the fish?
如果需要分菜,先询问客人“您好!可以为您换骨碟吗?/p>
a.Excuse me, sir/ma
?/p>
am. May I change the plate for
you?
b.May I take the glass away?
为客人撤换菜肴或餐具之时询问客人感受“您喜欢这道?/p>
吗??/p>
“请问您还满意吗?/p>
?/p>
角色扮演
?/p>
教学辅助设计
?/p>
用法讲解