My First Job
I
was
ten
when
I
first
sat
with
my
grandmother
behind
the
register
in
her
Manhattan
pharmacy.
Before
long,
she
let
me
sit
there
by
myself.
I
quickly
learned
the
importance
of
treating customers politely and saying
鈥?/p>
thank you
鈥?/p>
.
At
first
I was
paid
in
candy.
Later
I
received
50
cents
an
hour.
I worked
every
day
after
school, and during the summer and on weekends and
holidays from 8 a.m. to 7 p.m. My father
helped me set up a bank account.
Watching my money grow was more rewarding than anything
I
could have bought
.
Grandma,
a
tough taskmaster,
never
gave
me
favorable
treatment. She watched
me
like
a
hawk
yet
allowed
me
to
handle
high-pressure situations
such
as working
during
the
lunch
rush.
Her trust taught me how to handle responsibility.
By the time I was 12, she thought I had done such a good job that she promoted me
to selling
cosmetics. I developed the ability to look customers directly in the eye. Even though
I was just a
child,
women would
ask
me
such
things
as
鈥?/p>
What color
do
you
think
I should wear?
鈥?/p>
I
took
a
genuine interest in
their questions and was able to translate what they wanted into makeup ideas. I
ended up selling a record amount of cosmetics.
The job taught me a valuable lesson: that to be a successful salesperson, you didn
鈥?/p>
t need to be
a rocket scientist
鈥?/p>
you needed to be a great listener. Today I still carry that lesson with me: I listen
to customers. Except they are no longer women purchasing cosmetics from me; instead, they are
kids who tell me which toys they would like to see designed and developed.
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