Unit Two
Communication Problems
Part 1
Listening, Understanding and Speaking
Listening I
Exercise 1
1)F 2)T 3)F 4)F 5)T
Exercise
2
1)skin
2)local
hospital
3)eat;
skin
trouble
4)waiting
for;
a
big
basket
5)done
all
her/the
shopping; her/a shopping list
Listening II
Exercise 1
1)British English; American English 2)sound, words and expressions; grammar 3)confusing;
different; understandable; each
Exercise 2
I don’t know.
What do you say?
jumper; trousers; chips; chemist’s shop; ring t
hem up;
Have you got
an extra pen?
Listening III
Exercise 1
1)T 2)F 3)F 4)F 5)F 6)T
Exercise 2
1)small
2)pie
3)pine
4)big
5)small
6)pint
7)half
8)German
9)warm;
brown
10)English
11)a
packet
of
12)in the evening 13)fried potatoes 14)crisps
Listening IV
Exercise 1
1)F 2)T 3)T 4)F 5)T
Exercise 2
MEN; HIS; MAN-made; mental image; females/women; females/women; males/men; citizens
Part 2
Viewing, Understanding and Speaking
Exercise 1
1)T 2)F 3)F 4)F 5)F 6)T
Exercise 2
1) or another 2) seeing each other 3) boating 4)half an hour 5)someone else 6)anymore 7)Of
course I do 8) two different places 9)stupid
Part 3
Video Appreciation and Singing for Fun
Exercise 1
Tip 1: Use open-ended questions.
Tip 2: Active listening.
Tip 3: The cocoon.
Tip 4: Engage with the
other person.
Tip 5: Don’t make assumptions.
Tip 6: Avoid antagonistic sentences.
Exercise 2
1)closed questions 2)kill the conversation 3)summarizing 4)concentrate on 5)
visualize a “cocoon?nbsp;6)turn
around and face that individual 7)a particular topic 8)projecting your own thoughts or feelings 9)a form of
attack 10)a lot less conflicts
Part 4
Further Listening
Listening
I
1)closer 2)regular 3)down
4)sense
5)envelope 6)convenience 7)instant 8)longer 9)positive
10)2,252 11)quality 12)decreased 13)similar 14)inside 15)agreed 16)different
Listening II
1)status
2)definite
3)doubts
4)interrupt
5)power
structure
6)establish
and
test
7)knowledge
8)power
9)sharing approach 10)encourage
Listening III
1) F 2) T 3) F 4) F 5) T