鏂?/p>
浠?/p>
缂?/p>
鍙?
:
OP-ITSM-009
鏂囦欢鍚嶇О
:
閰嶇疆绠＄悊娴佺▼
鐗堟湰
:
绠�浠?/p>
涓氬姟鐩殑锛?/p>
涓鸿В鍐炽�佹帶鍒惰繃绋嬪強閮ㄥ垎鏈嶅姟浜や粯杩囩▼鎻愪緵闇�瑕佺殑閰嶇疆椤瑰強鍏跺睘鎬т俊
鎭�?/p>
IT
鐩殑锛?/p>
1)
寤虹珛涓�涓畬鏁寸殑閰嶇疆椤圭鐞嗘鏋讹紝
闄嶄綆浜嗘棤鎺у埗鐜鍙樻洿鐨勫嵄闄╂�э紱
2)CMDB
鎻愰珮鏀彺鍙婂悇绫绘湇鍔℃椿鍔ㄧ殑鏁堢巼鍜屽搧璐紝纭繚鏈嶅姟浜や粯娴佺▼濡?
杩炵画鎬с�佸閲忕瓑鑹ソ杩愪綔銆?/p>
閫傜敤鑼冨洿
姝ゆ祦绋嬮�傜敤
IT
绠＄悊鎵嬪唽涓畾涔夌殑鏈嶅姟鑼冨洿銆?/p>
鐩稿叧娴佺▼
IT
鏈嶅姟绠＄悊鎵嬪唽
(QM-ITSM-2011)
鏈嶅姟瑙勫垝鍙婄鐞嗘祦绋?/p>
(OP-ITSM-004)
鏈嶅姟鎶ュ憡绠＄悊娴佺▼
(OP-ITSM-006)
浜嬩欢鍜屾湇鍔¤姹傜鐞嗘祦绋?/p>
(OP-ITSM-007)
闂绠＄悊娴佺▼
(OP-ITSM-008)
鍙樻洿绠＄悊娴佺▼
(OP-ITSM-010)
鍙戝竷绠＄悊娴佺▼
(OP-ITSM-011)
杩炵画鎬х鐞嗘祦绋?/p>
(OP-ITSM-012)
瀹归噺涓庡彲鐢ㄦ�х鐞嗘祦绋?/p>
(OP-ITSM-014)
淇℃伅瀹夊叏绠＄悊娴佺▼
(OP-ITSM-015)
渚涘簲鍟嗙鐞嗘祦绋?/p>
(OP-ITSM-017)
鏈嶅姟绛栧垝绠＄悊娴佺▼
(OP-ITSM-019)