1.
o
鈥?/p>
Could I speak to Don Watkins, please?
o
鈥?/p>
____________C____.
C.
I鈥檓 listening.
D.
Oh, how are you?
E.
Speaking, please.
F.
I鈥檓 Don.
o
鈥?/p>
Hello, I'd like to speak to Mr. Wang.
o
鈥?/p>
He's out to lunch now. ______D__________.
B.
Sorry, you can't.
C.
I don't know.
D.
No, you can't.
E.
Would you mind calling back later?
o
鈥?/p>
Thank you ever so much for the coat you bought me.
o
鈥?/p>
__________B______.
B.
No thanks
C.
I'm glad you like it
D.
Please don't say so
E.
No, it's not so good
o
鈥?/p>
Thanks for your help.
o
鈥?/p>
______A__________
.
B.
My pleasure
C.
Never mind
D.
Quite right
E.
Don鈥檛 thank me
o
鈥?/p>
I didn't mean to do that. Please forgive me.
o
鈥?/p>
________B________.
B.
Not too bad.
C.
That's all right.
D.
It's a pleasure.
E.
Thank you.
o
鈥?/p>
I'm sorry. I missed the bus.
o
鈥?/p>
______D__________
B.
I hope it won't happen again.
