Chapter 6 Decision Making: The Essence of the Manager鈥檚 Job
TRUE/FALSE QUESTIONS
THE DECISION-MAKING PROCESS
1.
Problem identification is purely objective.
2.
The second step in the decision-making process is identifying a problem.
3.
A decision criterion defines what is relevant in a decision.
4.
The
fourth
step
of
the
decision-making
process
requires
the
decision
maker
to
list viable alternatives that could resolve the problem.
5.
Once
the
alternatives
have
been
identified,
a
decision
maker
must
analyze
each
one.
6.
The step in the decision-making process that involves choosing a best alternative
is termed
implementation.
THE MANAGER AS DECISION MAKER
7.
Making decisions is with the essence of management.
8.
Managerial decision making is assumed to be rational.
9.
One assumption of rationality is that we cannot know all of the alternatives.
10.Managers tend to operate under assumptions of bounded rationality.
11.Studies of the events leading up to the
Challenger
space shuttle disaster point
to an escalation of commitment by decision makers
.
12. Managers regularly use their intuition in decision making.
13.Rational analysis and intuitive decision making are complementary.
14.Programmed decisions tend to be repetitive and routine.
15.Rules and policies are basically the same.