绗?/p>
7
绔?/p>
楗簵鍏ㄩ潰璐ㄩ噺绠＄悊
鈥斺�旀渚嬪垎鏋?/p>
[
鏁欏鐩爣
]
閫氳繃鏁欏锛?/p>
浣垮鐢熻兘澶熸弿杩伴┈灏旂濮喡烽矋寰烽噷濂囧浗瀹惰川閲忓鐨勬爣鍑嗕綋绯伙紱
姒傛嫭閲屽吂鈥斿崱灏旈】楗?/p>
搴楀叕鍙镐负鑾峰緱椹皵绉戝路椴嶅痉閲屽鍥藉璐ㄩ噺濂栬繘琛屼簡鍝簺宸ヤ綔锛涗簡瑙?/p>
ISO9000
璐ㄩ噺鏍囧噯浣撶郴鐨勬
鍐碉紱闃愯堪閲戦┈楗簵涓鸿幏寰?/p>
ISO9000
璐ㄩ噺璁よ瘉鎵�鍋氱殑鍔姏銆?/p>
[
鏁欏閲嶇偣
]
楗簵鍏ㄩ潰璐ㄩ噺绠＄悊鐨勫惈涔夊拰鍩烘湰鏂规硶銆?/p>
[
鏁欏闅剧偣
]
璁╁鐢熷噯纭悊瑙ｅ拰鎺屾彙楗簵鍏ㄩ潰璐ㄩ噺绠＄悊鐨勬蹇典互鍙婅繘琛屽叏闈㈣川閲忕鐞嗙殑鏂规硶銆?/p>
[
涓昏姒傚康
]
娉㈠閲屽鍥藉璐ㄩ噺濂栨牳蹇冧环鍊硷紱
ISO9000/14000
璐ㄩ噺鏍囧噯浣撶郴
[
鏁欏鏂规硶
]
璇惧爞璁叉巿銆佽鐐硅璁恒�?/p>
7.1
娉㈠閲屽鍥藉璐ㄩ噺濂栧拰閲屽吂鈥斿崱灏旈】閰掑簵绠＄悊鍏徃
椹皵绉戝路娉㈠閲屽鍥藉璐ㄩ噺濂栨槸缇庡浗鍟嗙晫鐨勫畬缇庢爣鍑嗭紝鏄垚鍔熺鐞嗗叕鍙哥殑鎸囧崡銆傞噷鍏光�斿崱
灏旈】楗簵鍏徃鏄竴瀹跺湪璐ㄩ噺绠＄悊涓婄簿鐩婃眰绮剧殑璞崕楗簵鍏徃锛屽湪椹皵绉戝路娉㈠閲屽鍥藉璐ㄩ噺濂?/p>
鏍囧噯鐨勬寚寮曚笅锛岄噷鍏光�斿崱灏旈】楗簵鍏徃杩涜浜嗘寔缁殑鍏ㄩ潰璐ㄩ噺绠＄悊鏀归�狅紝骞朵簬
1992
骞村拰
1999
骞?/p>
涓ゅ害鑾峰緱璇ュ椤广�?/p>
7.1.1
娉㈠閲屽鍥藉璐ㄩ噺濂?/p>
1
銆佸熀鏈儏鍐?/p>
椹皵绉戝路娉㈠閲屽鍥藉璐ㄩ噺濂栨槸缇庡浗鍚勭璐ㄩ噺濂栫殑鍩虹銆傝濂栭」鏄互缇庡浗鍘熷晢涓氶儴閮ㄩ暱
Malcolm Baldrige
鍛藉悕鐨勩�傛尝澶氶噷濂囪川閲忓浠?/p>
1988
骞村紑濮嬶紝鍒嗕负浼佷笟锛?/p>
鍖呮嫭鍒堕�犱紒涓氥�?/p>
鏈?/p>
鍔′紒涓氬拰灏忓瀷浼佷笟锛?/p>
銆佸仴搴峰崼鐢熷拰鏁欒偛鏈烘瀯涓夌被锛屾瘡骞村害鍦ㄦ瘡涓鍩熼鍙戜笁涓椤广�傝瘎濂栫殑渚濇嵁
鏄�滄尝澶氶噷濂囦紭绉�缁╂晥璇勫畾鍑嗗垯鈥?/p>
锛?/p>
Baldrige Criteria for Performance Excellence
锛?/p>
銆?/p>
2
銆佹牳蹇冧环鍊煎拰瑙傚康
锛?/p>
1
锛夋湁杩滆鐨勯瀵?/p>
锛?/p>
2
锛変互椤惧涓轰腑蹇冭拷姹傚崜瓒?/p>
锛?/p>
3
锛夌粍缁囧拰涓汉鐨勪笉鏂涔?/p>
锛?/p>
4
锛夊皧閲嶅憳宸ュ拰鍚堜綔浼欎即
锛?/p>
5
锛夊揩閫熷弽搴?/p>
锛?/p>
6
锛夊叧娉ㄦ湭鏉?/p>