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餐厅规章制度

                                                                 

    1

?/p>

 

遵守酒店各项规章制度?/p>

                                                                 

    2

?/p>

 

不准迟到、早退、旷工、不准擅自换班、私自脱岗?/p>

                                           

    4

?/p>

 

工作期间不准高声喧哗,做到?/p>

‘三轻,说话轻、操?/p>

                                          

    

轻、走路轻?/p>

                                                                 

    5

?/p>

 

上班前检查自己仪容、仪表,工作期间严格要求自己?/p>

                                         

    

站姿、坐姿、走姿?/p>

                                                                 

    6

?/p>

 

工作期间要保持愉快的微笑和舒畅的心情?/p>

                                                   

    7

?/p>

 

工作期间禁止玩手机、发短信或接听私人电话?/p>

                                               

    8

?/p>

 

餐厅内不准奔跑不许穿私人服装进出工作或客用区域?/p>

                                         

    9

?/p>

 

上班时间不准打架斗殴,不许嬉笑,不许将手插在口袋?/p>

                                       

    10

?/p>

 

当客人面不许抠鼻、掏耳、挠塞,咳嗽、打喷嚏尽量?/p>

                                        

    

开客人或用纸巾遮挡?/p>

                                                                 

    11

?/p>

 

不准带情绪上岗,对客人不准用不愉快的口气和客人说

                                        

    

话,不准和客人争吵?/p>

                                                                 

    12

?/p>

 

工作期间不准表现出不耐烦、不情愿、不理会的心理,

                                        

    

影响服务质量?/p>

                                                                 

    13

?/p>

 

不准做有损害酒店和客人利益的事情?/p>

                                                      

    14

?/p>

 

严禁在工作时间聚堆闲聊、会客和擅自领人参观酒店?/p>

                                        

    15

?/p>

 

员工不得向客人索要小费、礼物或侵吞客人遗留物品?/p>

                                        

    16

?/p>

 

员工不得偷盗酒店公私财物?/p>

                                                              

    

二、考勤管理制度

                                                                             

    

第一?/p>

.

考勤记录

                                                                 

    1.

各部门实行点名考勤,月底由部门主管将考勤表交到财务部,负责打考勤的人不得?/p>

私舞弊?/p>

                                                                 

    2.

考勤表是财务部制定员工工资的重要依据?/p>

                                                     

    

第二?/p>

.

考勤类别

                                                                 

    1.

迟到:凡超过上班时间

5

?/p>

30

分钟未到工作岗位者,视为迟到,将被扣罚打扫卫生?/p>

                 

    2.

早退:凡未向主管领导请假,提?/p>

5

?/p>

30

分钟离开工作岗位者,视为早退,将被扣?/p>

5

?/p>

30

元?/p>

                                                                 

    3.

旷工:凡属下列情形之一者均按旷工处理?/p>

                                                     

    

?/p>

1

)迟到、早退、一次时间超?/p>

30

分钟或当日迟到、早退时间累计超过

30

分钟者,?

累计缺勤时间?/p>

2

倍处理。超?/p>

2

小时按旷?/p>

1

天处理?/p>

                                               

    

?/p>

2

)未出具休假、事假证明者,按实际天数计算旷工?/p>

                                            

    

休假未经批准,逾期不返回工作单位者按实际天数计算旷工?/p>

                                       

    

?/p>

3

)轮班、调班不服从安排,强行自由休假者,按实际天数计算旷工?/p>

                              

    

?/p>

4

)请假未经批准,擅自离岗者,按实际天数计算旷工?/p>

                                          

    

?/p>

5

)不服从工作安排,调动未到岗者,按实际天数计算旷工?/p>

                                      

    

?/p>

6

)不请假离岗者,按实际天数计算?/p>

                                                          

    

?/p>

7

)旷工采?/p>

3

倍罚款办法?/p>

                                                                 

    4.

事假

                                                                 

    

员工因事请假,应提前填写请假条。事假实行无薪制度?/p>

                                           

    

准假权限?/p>

                                                                 

    

?/p>

1

)员工在

8:00

?/p>

17:00

之间请假以小时为单位计算工资(如:外出办事?/p>

 

回家等)

?/p>

                 

Ͼλ
新建
上传
首页
助手
最?/div>
资料?/div>
工具

餐厅规章制度

                                                                 

    1

?/p>

 

遵守酒店各项规章制度?/p>

                                                                 

    2

?/p>

 

不准迟到、早退、旷工、不准擅自换班、私自脱岗?/p>

                                           

    4

?/p>

 

工作期间不准高声喧哗,做到?/p>

‘三轻,说话轻、操?/p>

                                          

    

轻、走路轻?/p>

                                                                 

    5

?/p>

 

上班前检查自己仪容、仪表,工作期间严格要求自己?/p>

                                         

    

站姿、坐姿、走姿?/p>

                                                                 

    6

?/p>

 

工作期间要保持愉快的微笑和舒畅的心情?/p>

                                                   

    7

?/p>

 

工作期间禁止玩手机、发短信或接听私人电话?/p>

                                               

    8

?/p>

 

餐厅内不准奔跑不许穿私人服装进出工作或客用区域?/p>

                                         

    9

?/p>

 

上班时间不准打架斗殴,不许嬉笑,不许将手插在口袋?/p>

                                       

    10

?/p>

 

当客人面不许抠鼻、掏耳、挠塞,咳嗽、打喷嚏尽量?/p>

                                        

    

开客人或用纸巾遮挡?/p>

                                                                 

    11

?/p>

 

不准带情绪上岗,对客人不准用不愉快的口气和客人说

                                        

    

话,不准和客人争吵?/p>

                                                                 

    12

?/p>

 

工作期间不准表现出不耐烦、不情愿、不理会的心理,

                                        

    

影响服务质量?/p>

                                                                 

    13

?/p>

 

不准做有损害酒店和客人利益的事情?/p>

                                                      

    14

?/p>

 

严禁在工作时间聚堆闲聊、会客和擅自领人参观酒店?/p>

                                        

    15

?/p>

 

员工不得向客人索要小费、礼物或侵吞客人遗留物品?/p>

                                        

    16

?/p>

 

员工不得偷盗酒店公私财物?/p>

                                                              

    

二、考勤管理制度

                                                                             

    

第一?/p>

.

考勤记录

                                                                 

    1.

各部门实行点名考勤,月底由部门主管将考勤表交到财务部,负责打考勤的人不得?/p>

私舞弊?/p>

                                                                 

    2.

考勤表是财务部制定员工工资的重要依据?/p>

                                                     

    

第二?/p>

.

考勤类别

                                                                 

    1.

迟到:凡超过上班时间

5

?/p>

30

分钟未到工作岗位者,视为迟到,将被扣罚打扫卫生?/p>

                 

    2.

早退:凡未向主管领导请假,提?/p>

5

?/p>

30

分钟离开工作岗位者,视为早退,将被扣?/p>

5

?/p>

30

元?/p>

                                                                 

    3.

旷工:凡属下列情形之一者均按旷工处理?/p>

                                                     

    

?/p>

1

)迟到、早退、一次时间超?/p>

30

分钟或当日迟到、早退时间累计超过

30

分钟者,?

累计缺勤时间?/p>

2

倍处理。超?/p>

2

小时按旷?/p>

1

天处理?/p>

                                               

    

?/p>

2

)未出具休假、事假证明者,按实际天数计算旷工?/p>

                                            

    

休假未经批准,逾期不返回工作单位者按实际天数计算旷工?/p>

                                       

    

?/p>

3

)轮班、调班不服从安排,强行自由休假者,按实际天数计算旷工?/p>

                              

    

?/p>

4

)请假未经批准,擅自离岗者,按实际天数计算旷工?/p>

                                          

    

?/p>

5

)不服从工作安排,调动未到岗者,按实际天数计算旷工?/p>

                                      

    

?/p>

6

)不请假离岗者,按实际天数计算?/p>

                                                          

    

?/p>

7

)旷工采?/p>

3

倍罚款办法?/p>

                                                                 

    4.

事假

                                                                 

    

员工因事请假,应提前填写请假条。事假实行无薪制度?/p>

                                           

    

准假权限?/p>

                                                                 

    

?/p>

1

)员工在

8:00

?/p>

17:00

之间请假以小时为单位计算工资(如:外出办事?/p>

 

回家等)

?/p>

                 

">
新建
上传
首页
助手
最?/div>
资料?/div>
工具

餐厅规章制度

                                                                 

    1

?/p>

 

遵守酒店各项规章制度?/p>

                                                                 

    2

?/p>

 

不准迟到、早退、旷工、不准擅自换班、私自脱岗?/p>

                                           

    4

?/p>

 

工作期间不准高声喧哗,做到?/p>

‘三轻,说话轻、操?/p>

                                          

    

轻、走路轻?/p>

                                                                 

    5

?/p>

 

上班前检查自己仪容、仪表,工作期间严格要求自己?/p>

                                         

    

站姿、坐姿、走姿?/p>

                                                                 

    6

?/p>

 

工作期间要保持愉快的微笑和舒畅的心情?/p>

                                                   

    7

?/p>

 

工作期间禁止玩手机、发短信或接听私人电话?/p>

                                               

    8

?/p>

 

餐厅内不准奔跑不许穿私人服装进出工作或客用区域?/p>

                                         

    9

?/p>

 

上班时间不准打架斗殴,不许嬉笑,不许将手插在口袋?/p>

                                       

    10

?/p>

 

当客人面不许抠鼻、掏耳、挠塞,咳嗽、打喷嚏尽量?/p>

                                        

    

开客人或用纸巾遮挡?/p>

                                                                 

    11

?/p>

 

不准带情绪上岗,对客人不准用不愉快的口气和客人说

                                        

    

话,不准和客人争吵?/p>

                                                                 

    12

?/p>

 

工作期间不准表现出不耐烦、不情愿、不理会的心理,

                                        

    

影响服务质量?/p>

                                                                 

    13

?/p>

 

不准做有损害酒店和客人利益的事情?/p>

                                                      

    14

?/p>

 

严禁在工作时间聚堆闲聊、会客和擅自领人参观酒店?/p>

                                        

    15

?/p>

 

员工不得向客人索要小费、礼物或侵吞客人遗留物品?/p>

                                        

    16

?/p>

 

员工不得偷盗酒店公私财物?/p>

                                                              

    

二、考勤管理制度

                                                                             

    

第一?/p>

.

考勤记录

                                                                 

    1.

各部门实行点名考勤,月底由部门主管将考勤表交到财务部,负责打考勤的人不得?/p>

私舞弊?/p>

                                                                 

    2.

考勤表是财务部制定员工工资的重要依据?/p>

                                                     

    

第二?/p>

.

考勤类别

                                                                 

    1.

迟到:凡超过上班时间

5

?/p>

30

分钟未到工作岗位者,视为迟到,将被扣罚打扫卫生?/p>

                 

    2.

早退:凡未向主管领导请假,提?/p>

5

?/p>

30

分钟离开工作岗位者,视为早退,将被扣?/p>

5

?/p>

30

元?/p>

                                                                 

    3.

旷工:凡属下列情形之一者均按旷工处理?/p>

                                                     

    

?/p>

1

)迟到、早退、一次时间超?/p>

30

分钟或当日迟到、早退时间累计超过

30

分钟者,?

累计缺勤时间?/p>

2

倍处理。超?/p>

2

小时按旷?/p>

1

天处理?/p>

                                               

    

?/p>

2

)未出具休假、事假证明者,按实际天数计算旷工?/p>

                                            

    

休假未经批准,逾期不返回工作单位者按实际天数计算旷工?/p>

                                       

    

?/p>

3

)轮班、调班不服从安排,强行自由休假者,按实际天数计算旷工?/p>

                              

    

?/p>

4

)请假未经批准,擅自离岗者,按实际天数计算旷工?/p>

                                          

    

?/p>

5

)不服从工作安排,调动未到岗者,按实际天数计算旷工?/p>

                                      

    

?/p>

6

)不请假离岗者,按实际天数计算?/p>

                                                          

    

?/p>

7

)旷工采?/p>

3

倍罚款办法?/p>

                                                                 

    4.

事假

                                                                 

    

员工因事请假,应提前填写请假条。事假实行无薪制度?/p>

                                           

    

准假权限?/p>

                                                                 

    

?/p>

1

)员工在

8:00

?/p>

17:00

之间请假以小时为单位计算工资(如:外出办事?/p>

 

回家等)

?/p>

                 

Ͼλ">
Ͼλ
Ŀ

小饭店规章制?- 百度文库
新建
上传
首页
助手
最?/div>
资料?/div>
工具

餐厅规章制度

                                                                 

    1

?/p>

 

遵守酒店各项规章制度?/p>

                                                                 

    2

?/p>

 

不准迟到、早退、旷工、不准擅自换班、私自脱岗?/p>

                                           

    4

?/p>

 

工作期间不准高声喧哗,做到?/p>

‘三轻,说话轻、操?/p>

                                          

    

轻、走路轻?/p>

                                                                 

    5

?/p>

 

上班前检查自己仪容、仪表,工作期间严格要求自己?/p>

                                         

    

站姿、坐姿、走姿?/p>

                                                                 

    6

?/p>

 

工作期间要保持愉快的微笑和舒畅的心情?/p>

                                                   

    7

?/p>

 

工作期间禁止玩手机、发短信或接听私人电话?/p>

                                               

    8

?/p>

 

餐厅内不准奔跑不许穿私人服装进出工作或客用区域?/p>

                                         

    9

?/p>

 

上班时间不准打架斗殴,不许嬉笑,不许将手插在口袋?/p>

                                       

    10

?/p>

 

当客人面不许抠鼻、掏耳、挠塞,咳嗽、打喷嚏尽量?/p>

                                        

    

开客人或用纸巾遮挡?/p>

                                                                 

    11

?/p>

 

不准带情绪上岗,对客人不准用不愉快的口气和客人说

                                        

    

话,不准和客人争吵?/p>

                                                                 

    12

?/p>

 

工作期间不准表现出不耐烦、不情愿、不理会的心理,

                                        

    

影响服务质量?/p>

                                                                 

    13

?/p>

 

不准做有损害酒店和客人利益的事情?/p>

                                                      

    14

?/p>

 

严禁在工作时间聚堆闲聊、会客和擅自领人参观酒店?/p>

                                        

    15

?/p>

 

员工不得向客人索要小费、礼物或侵吞客人遗留物品?/p>

                                        

    16

?/p>

 

员工不得偷盗酒店公私财物?/p>

                                                              

    

二、考勤管理制度

                                                                             

    

第一?/p>

.

考勤记录

                                                                 

    1.

各部门实行点名考勤,月底由部门主管将考勤表交到财务部,负责打考勤的人不得?/p>

私舞弊?/p>

                                                                 

    2.

考勤表是财务部制定员工工资的重要依据?/p>

                                                     

    

第二?/p>

.

考勤类别

                                                                 

    1.

迟到:凡超过上班时间

5

?/p>

30

分钟未到工作岗位者,视为迟到,将被扣罚打扫卫生?/p>

                 

    2.

早退:凡未向主管领导请假,提?/p>

5

?/p>

30

分钟离开工作岗位者,视为早退,将被扣?/p>

5

?/p>

30

元?/p>

                                                                 

    3.

旷工:凡属下列情形之一者均按旷工处理?/p>

                                                     

    

?/p>

1

)迟到、早退、一次时间超?/p>

30

分钟或当日迟到、早退时间累计超过

30

分钟者,?

累计缺勤时间?/p>

2

倍处理。超?/p>

2

小时按旷?/p>

1

天处理?/p>

                                               

    

?/p>

2

)未出具休假、事假证明者,按实际天数计算旷工?/p>

                                            

    

休假未经批准,逾期不返回工作单位者按实际天数计算旷工?/p>

                                       

    

?/p>

3

)轮班、调班不服从安排,强行自由休假者,按实际天数计算旷工?/p>

                              

    

?/p>

4

)请假未经批准,擅自离岗者,按实际天数计算旷工?/p>

                                          

    

?/p>

5

)不服从工作安排,调动未到岗者,按实际天数计算旷工?/p>

                                      

    

?/p>

6

)不请假离岗者,按实际天数计算?/p>

                                                          

    

?/p>

7

)旷工采?/p>

3

倍罚款办法?/p>

                                                                 

    4.

事假

                                                                 

    

员工因事请假,应提前填写请假条。事假实行无薪制度?/p>

                                           

    

准假权限?/p>

                                                                 

    

?/p>

1

)员工在

8:00

?/p>

17:00

之间请假以小时为单位计算工资(如:外出办事?/p>

 

回家等)

?/p>

                 



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