How do you explain when things don't go as your assume? or better ,how do you explain when others are able to achieve things than the seems to defy all of the assumptions. For example, why is apple so innovative, year after year, after year, after year, than they are more innovative all their competition. And yet, they are just a computer company, they’re just like everyone else. They have the same access, to the same talent, the same agencies, the same consultant, the same Medias. Then why is it that they seem to have some different. why is that Martin Luther King led the Civil Rights Movement. He wasn’t the only men who suffered in a pre-civil rights America. And he certainly wasn’t the only great orator of the day, why him, and why is that the Wright brothers was able to figure out control powered manned flight. When they are certainly other teams who are better qualified, better funded, and they didn’t achieve powered man flight, and the Wright brothers beat them to it, there is something else at play here.
About three and a half year ago, I mad a discover and this discovery profoundly changed my view on how I though the world worked, and it even profoundly changed the way in which I operate in it. And it turns out- there is a pattern, and it turns out, all the great and inspiring leaders and organizations in the world, whether it’s apple, or Martin Luther King or the Wright brothers, they all think, act and communication the exact same way, and it’s the complete opposite to everyone else. And I did was
codify it, and it probably the world’s simplest idea, I call it golden circle. Why? How? What? This little ideas explains, why some organizations and some leaders are able to inspire where others aren’t. let me define the terms really quickly, every single person, every single organization on the planet knows what they do, 100 percent. Some know how they do it, whether you call it your differentiated value proposition, or your proprietary process or your USP.
But very very few people or organizations know why they do what they do. And by “why” I don’t mean “to make a profit”, that a result, it’s always a result. By “why” I mean: what’s your purpose? What’s your cause? What’s your belief? Why does your organization exist? Why do you get out of the bed in the morning? And why should anyone care? Well as a result, the way we think, the way we act, he way we communication is from the outside in. it’s obvious, we go from the clearest thing to the fuzziest thing. But the inspired leaders and inspired organizations, regardless of their size, regardless of their industry, all thing, act and communicate from the inside out. Let me give your example, I use Apple because they’re easy to understand and everybody gets it. If Apple were like everyone else, a marketing message from them might sound like this: we make great computers, they’re beautiful designed, simple to use and user friendly. Want to buy one? And that’s how most of us communication. That’s how most marketing is done.
That’s how most sales are done. And that’s how most of us communication interpersonally. We say what we do,we say how we’re different or how we’re better, and we expect some sort of a behavior. A purchase, a vote, something like that. Here’s our new law firm, we have the best lawyers with the biggest clients, we always perform for our clients who do business with us. Here’s new car, it gets great gas mileage, it has leather seats. Buy our car. But it’s uninspiring. Here’s how Apple actually communication, everything we do, we believe in challenging the status quo. We believe in thinking differently, the way we challenge the status quo is by making our products beautifully designed, simple to use and user friendly. We just happen to make great computers. Want buy one? Totally different right? You’re ready to buy a computer from me. All I did was reverse the order of information. What it proves to us is that people don’t buy what you do; people buy why you do it. This explains why every single person in this room is perfectly comfortable buying a computer from Apple. But we also perfectly comfortable buying an MP3 player from Apple, or a phone from Apple, or a DVR from Apple. But, as I said before, Apple just a computer company. There’s nothing that distinguishes them structurally from any of their competitors. Their competitors are all equally qualified to make all of these products. In fact, they tried. A few years ago, Gateway came out with flat screen TVs. They’re eminently qualified to make flat screen TVs. They’re been